Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We LOVE doing custom and personalized orders for people! As a matter of fact, our customers often inspire our new products with their custom requests or suggestions. If you have an idea for something, chances are we can do it! We've done all sorts of cool and meaningful items for people. Send us a request and we'll make a plan together. :)
One of the most asked questions is about the size of our jar sets. The smaller pint (16 oz) jar sets measure 3" wide x 5" high and the larger quart mason jars (32 oz) measure 3.5" wide and 7" high.
Our signs come in a variety of sizes. Look at that details of the sign descriptions for sizing. If you see a sign that you like but want it in a different size, send us a request. We do custom sign sizes all of the time.
The best way to care for the mason jar sets is to wipe them clean with a damp cloth. It's best not to submerge them in water. Although the jars are baked to adhere the chalk paint to the glass, frequent exposure to water and cleaning products may cause the paint to fail. The jars are only painted on the outside, so you can fill them with water or rinse them out as needed.
We offer wholesale pricing for shops or individuals looking to purchase multiple products. Please contact us and we'll be glad to send you our wholesale pricing list.
We're asked this question a lot, and the answer is yes! If you see a jar set in our shop and wished it was a sign, or vice versa...let us know. We're glad to customize something just for you.
Yes. You can just purchase one jar. If you'd like to buy a single jar from a set, just send us a message. We're glad to make a custom link for you to purchase.
Nov 3, 2021
Wendy and Trish at Redwood Home responded quickly to my questions before purchase. They worked with me to make a couple of changes. I couldn't be happier with the finished product! I love the uniqueness of our set because of the way they listened to what I was hoping for. This outdoor nativity was purchased for outside our church and I know it is going to be beloved by our church family and greater community for years to come!
Feb 23, 2021
Love it!!!!! will make a wonderful addition to my holiday decor !!!!!
Feb 14, 2021
I contacted this seller as I had purchased the entire nativity set but 4 were damaged likely due to being sent while paint was still wet. I was told they would replace. It is 4 weeks and I have not received anything. It is disappointing that they have gone back on their word.
Dec 19, 2020
This nativity scene set is gorgeous! I love that it's big, but also understated. Beautiful without being tacky or too in-your-face. I'm so glad I splurged a little on the set. It was very easy to screw steel garden posts to the back of the boards so I could stand them up in the ground. I know this is an investment piece that I'll enjoy for many years to come.